Privacy Policy
Last updated: February 21, 2026
SmartReturn.ai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and tax filing services.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Full name, email address, and account credentials
- Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)
- Income information, W-2s, 1099s, and other tax documents
- Filing status, dependents, and deduction information
- Bank account or payment information (processed securely via Polar.sh)
Automatically Collected Information
We may automatically collect device information, browser type, IP address, and usage data when you access our website.
2. How We Use Your Information
We use the information we collect to:
- Prepare and file your federal tax return using our Agentic AI technology
- Facilitate review of your tax return by a licensed Enrolled Agent before submission to the IRS
- Process your subscription payment
- Communicate with you about your account and filings
- Comply with legal and regulatory obligations
- Improve our services and user experience
3. AI-Assisted Tax Preparation
SmartReturn.ai uses Agentic AI technology to assist in preparing your tax return. Your tax data is processed by our AI system to generate your return. Every return is then reviewed by a licensed IRS Enrolled Agent before being submitted to the IRS. Your data is used solely for the purpose of preparing and filing your tax return and is not used to train AI models.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- IRS and tax authorities: As necessary to file your tax return on your behalf
- Enrolled Agents: Licensed tax professionals who review your return before submission
- Payment processors: Polar.sh processes subscription payments; we do not store your full payment details
- Service providers: Trusted third parties who assist in operating our platform, subject to confidentiality agreements
- Legal compliance: When required by law, regulation, or legal process
5. Data Security
We implement industry-standard security measures to protect your personal and financial information, including encryption in transit and at rest, access controls, and regular security assessments. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.
6. Data Retention
We retain your tax return data and personal information for as long as your account is active and for a period thereafter as required by IRS record-keeping regulations (generally seven years). You may request deletion of your account, subject to our legal retention obligations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications
To exercise any of these rights, contact us at privacy@smartreturn.ai.
8. Cookies
Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: